F.A.Q.



What is Independente Hotel Group?

Independente is a collection of boutique hotels and hostels located in Lisbon, Porto, and Comporta. Each property blends bold design, comfort, and local flavor to create unique experiences.


Where are the hotels located?

Lisbon: Independente Príncipe Real and Independente Bica
Porto: The House of Sandeman Hostel & Suites
Comporta (Alentejo): Independente Comporta

Do we offer a rewards program?

Yes! Guests can join Independente Rewards for free and enjoy exclusive benefits and special offers.


Booking & Reservations


How can I book a stay?

Reservations can be made directly on independente.eu for the best rates and exclusive deals.

Can I modify or cancel my reservation?

Yes, you can edit your reservation online or contact our team at reservations@independente.eu.

Do you offer gift vouchers?

Absolutely. Vouchers can be personalized for stays, dining, or experiences across our properties. - reservations@independente.eu


Rooms & Facilities

What types of accommodations do you offer?

Lisbon Bica: 41 private rooms + penthouse
Príncipe Real: Boutique-style bohemian rooms
The House of Sandeman: Hostel beds + suites in the historic Sandeman wine cellar
Independente Comporta: 34 courtyard villas + 40 hotel rooms

Are our hotels family-friendly?

Yes, our properties welcome families, couples, solo travelers, and groups.

Do we provide Wi-Fi?

Complimentary high-speed Wi-Fi is available at all properties.


Dining & Experiences

Do your hotels have restaurants or bars?

Yes! Each property features unique dining concepts:
Bóia Bar (Comporta) – cocktails, pizzas, salads
Bica San (Lisbon Bica) – Meals and light snacks
Gandaia Club (Lisbon Príncipe Real) – The Decadent restaurant + The Hidden Club rooftop
Sandeman Terrace (Porto) – riverside dining with wine heritage
Maroto (Comporta) – Alentejo-inspired cuisine

Do you offer local experiences?

Our hotels are designed to connect guests with local culture, flavors, and communities.
We offfer and promote several activities.


Practical Information

What is your contact information?

Main Office:
Address: R. de São Pedro de Alcântara 81, Lisboa, 1250-238, Portugal
Phone: +351 213 461 381
Email: reservations@independente.eu

Do you have open job positions?

Yes, we regularly post opportunities to join our team on the website.

What languages are spoken at your hotels?

Staff speak Portuguese and English, with additional languages depending on location.


OPEN POSITIONS

Join our fun, transparent, and collaborative team!

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